So i'm applying for a position at the University of Miami. Some Network Specialist position. Figure they'll do the usual thing and contact you on when to come in for an interview. Not this one. This is different. Here's the email:
Note the Grandma
Hello,
We have received your resume for the Network Specialist position here at the University of Miami.
The position entails providing end-user support to 150+ users; being able to establish priorities; project management; supervision of student employees; and the ability to help establish and maintain help desk policies and procedures. In addition, we are looking for someone who can provide excellent customer service and who can ensure customer satisfaction and productivity.
After reviewing your resume, we have a few questions we would like for you to respond to.
What can you offer us that other people cannot?
What about this job attracts you? What is unattractive?
How would you describe an ideal working environment?
How would you explain how to use Microsoft Excel to your grandma?
How would you keep track of 150+ usersà computer requests/problems?
What are your salary requirements?
Suppose you go home, enter your house/apartment, hit the light switch, and nothing happens - no light floods the room. What exactly, in order, are the steps you would take in determining what the problem was?
Thank you,
Zuaelie Ahmed
Market Research and Technical Operations Manager
Comments (2)
Well I guess they have to weed out the chaff some way. *shrug* Plus most of the questions don't seem that bad considering you'll have to be supporting a ton of people at a university I suppose.
Posted by Ben | September 17, 2003 6:53 PM
Posted on September 17, 2003 18:53
They aren't exactly being original with these questions. I've come across these several times before.
However, it makes less sense to see them in e-mail. People usually have their prepared answers for most questions. That's why the grandma and light questions are best when people aren't allowed opportunity to refine their responses.
Posted by kaige aka Lee | September 17, 2003 7:18 PM
Posted on September 17, 2003 19:18